MapExplorer Privacy Policy

Last Updated: 13/09/2024

At MapExplorer, we take your privacy seriously. This Privacy Policy explains what information we collect from users of our app, how we use it, and with whom we share it.

1. Information We Collect

MapExplorer may collect the following information:

Personal Information: Such as name, surname, and email address.
Device Information: Including device model, operating system, IP address, and unique device ID.
Usage Information: Your interactions within the app and usage data.
Location Information: Real-time geographic location, if you use features that require it.

2. How We Use the Information

The information we collect may be used for the following purposes:

To ensure the proper functioning and improvement of the app.
To personalize the user experience.
To provide customer support and resolve issues.
To comply with legal obligations and regulatory requirements.

3. Third-Party Services

MapExplorer uses the following third-party services:

Google Play Services: To provide and optimize various functions of the app.
Firebase: For data analytics, crash reporting (Crashlytics), real-time data management, push notifications, and app performance monitoring.
Sentry: For error monitoring and tracking to help improve the app's performance and stability.

These services may collect and process data in accordance with their own privacy policies. The data provided by these services may be anonymized and cannot be used to identify individual users.

4. Sharing Information

We may share personal information in the following cases:

Service Providers: With service providers who help us operate and improve the app.
Legal Requirements: To comply with legal requests or regulatory obligations.

5. Data Storage and Security

We take appropriate security measures to protect your personal information. However, we cannot guarantee that data transmitted over the internet is completely secure.

6. Children's Privacy

MapExplorer is open to users of all ages. However, we understand the importance of protecting children's personal information. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.

7. User Rights

Users have the following rights:

To request access to their data.
To request correction of incorrect information.
To request the deletion of their data.

8. How to Delete Your Account

Users can delete their MapExplorer account at any time by following these steps:

Go to your Profile page.
Click on the settings icon located in the upper-right corner of the profile.
Scroll to the bottom of the page and click on the "Delete Account" button.
Once you confirm the account deletion, all your personal information and data related to the app will be permanently deleted.

After your account is deleted, it will no longer be possible to log in or access previous data. All user data will be permanently removed after the account deletion.

If you encounter any issues during the account deletion process, please contact us at [email protected].

9. Privacy Policy Updates

This Privacy Policy may be updated from time to time. Any updates will be posted on this page.

10. Inactivity and Account Deletion

If a user has not been active on the MapExplorer app for a period exceeding 12 months, we reserve the right to delete the user's account. All personal data and information associated with the account will be permanently removed. We will make reasonable efforts to notify the user prior to account deletion, giving them the opportunity to reactivate their account before it is permanently removed.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: [email protected].